Around Contact Center International Conference

Around Contact Center is an event №1 on our telecommunications market. The event is intended for managers, business owners, call center executives, head of sales and marketing department. The visitors Around CC will be able to gain practical knowledge and real working tips from experts in the field of organization and contact center management. Presentations by experts will be extremely useful not only for the owners of KC, but also for those who use (or only going) contact center services.

Today, Around Contact Center is the largest platform for business communications, on which all those involved in the design and implementation of solutions for contact centers can meet with their clients, informing them of new ideas and sound best deals, showcase their development and share expertise.

BIT&ADAC-2014 (Saint Petersburg, 30.10)
BIT&ADAC-2014 (Saint Petersburg, 30.10)
BIT&ADAC-2014 (Saint Petersburg, 30.10)
BIT&ADAC-2014 (Saint Petersburg, 30.10)

AROUND CONTACT CENTER CONFERENCE AUDIENCE are technicians as well as middle and top managers of private and public companies (end-users of ICT solutions and their suppliers):

  • Corporate SME/LE and Commerce;
  • Financial institutions;
  • Industrial SME/LE;
  • Fixed and Mobile operators;
  • Internet service providers;
  • CATV;
  • Transportation companies;
  • Power manufacturing/distribution companies;
  • Government institutions/monopolies;
  • Departmental institutions;
  • Designing organizations;
  • Telecom contractors;
  • Integrators/VARs;
  • ICT vendor/Distributors/Resellers/Dealers.

AROUND CONTACT CENTER CONFERENCE TOPICS is based on continuous analysis of the target audience interests and includes the following topics:

  • Outsourcing CC - pros and cons.
  • The choice of the technical solution for the CC.
  • Training systems in CC.
  • Contact center implementation in the enterprise structure.
  • Contact centers market: results, trends and prospects.

Testimonials from Sponsors & Partners

I liked everything. And especially the fact that there are a lot of specialists. Very interesting audience gathered!
Alexander Opanasenko Megaplan. Ukraine

I really appreciate the organization of the Forum. There are so many participants there!
Alexander Lasy, CROC

Successful Forum! Audience is grateful. I got a lot of questions from audience!
Ivan Zimin, IT-Solutions


WHY AROUND CONTACT CENTER? Many of our sponsors and partners regularly take part in the Forum with real advantage for their businesses (see the list of partners). They choose «AROUND CONTACT CENTER» because:

Permanent growth

Unlike most traditional exhibitions and conferences, our audience is growing (more than 4 times in 6 years).

Unique atmosphere

Today it is the number one industry event in Ukraine, Russia, and CIS with an unforgettable atmosphere and unique program.

Direct access

Forum is an ideal platform for business communications and direct access to the target audience.

100% hit

Here you can find only the professionals who are relevant to the issues discussed, as well as senior managers responsible for decision-making and business leaders.

Exclusive services

Sponsors have a unique set of services to effectively promote their solutions in front of hundreds of potential buyers before, during and after the event.

Professional staff

Here you can find and hire really high-quality employees for your company.

«AROUND CONTACT CENTER» is the best way to demonstrate your brand, expertise, products and services to thousands of interested professionals!

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